chairside

Questions

Everything practices ask before they send us a listing.

Short questions, direct answers, including the ones where the honest answer is that we cannot promise something.


What do I pay, and when?

$0 to have the site built and shown to you. $249 once, and only if you want to keep it, paid after you have read the finished site. After that, $25 a month if you want us to host it, and nothing further if you do not.

Is there a contract?

No, and there is nothing to sign. The site is a one-time $249. Hosting is $25 a month with no term: cancel it and the following month is not billed. Nobody is locked in, and nothing on this site says otherwise.

What if I do not like the site you built?

Then you say so and that is the end of it. You paid $0 to look, so there is nothing to refund and nothing to chase. We close the private link and delete our copy. There is no card on file and nothing to cancel.

Why would you build it before I pay?

Because a proposal is worth nothing and a finished site is worth a lot. Most practices have been sold a website they could not see until they had signed. We would rather you judged the real thing on your own phone, and if it is not good enough you owe us nothing.

Who owns the site?

You do. The domain is registered in the practice name. The code we write for you is yours once it is handed over, with no licence key and no export fee. The words, the photos and the content are yours from the start, because most of it came from your own listing in the first place.

Can I move it later?

Yes, and you do not need our permission or our help to do it. The $249 is literally the files. If we are hosting it, ask and we send the same files and then stop hosting it. Move it to any host, hand it to any developer, or park it. Nothing is held back and there is no leaving fee.

How long does it take?

Days, not weeks. Most sites are finished and on a private link within two business days of your details reaching us, and you get an email the moment yours is ready. If your public listing is thin, out of date or contradictory, that is the one thing that slows it down, and we say so by email rather than guessing at the parts we cannot source.

What happens to patient information?

Requests from your site are emailed straight to the practice. Nothing about a patient is ever stored. No database, no Chairside system, no spreadsheet, no analytics profile with a patient name in it. The only copy is the one in your own inbox, and when you delete that email it is gone. This is not a policy we could relax later: there is no Chairside system to store it in.

Do you use templates?

No. Every site is written for one practice, from that practice's listing. There is no theme picker, no page builder, and no stock layout that another dentist is also using. The stack the pages are built on is the same across practices, in the same way two houses can share a foundation without being the same house. The design, the structure and the words are yours alone.

Do you use my email for anything else?

No. There is no newsletter, no drip campaign, and no list your address gets added to. You get the messages about your own site: the link when it is ready, the handover, and the answer to anything you ask. Ask us to delete the record and we do, unless we are still required to keep a payment record.

What do you need from me to start?

The practice name and the link to your Google listing. Those two things are enough to build the real site. A phone number and an email so we can reach you. Anything else, including a current website, is optional and only makes the first draft closer.

What if I do not have a Google listing?

Then send whatever public listing you do have, or say so in the notes box. If we cannot build a real site from public information, we tell you. There is nothing to refund, because building it costs you nothing in the first place.

What if I already have a site?

Then you get to compare, which is the point. We do not need access to your current site, we never touch it, and nothing goes live on your domain until you say so. Your existing site keeps serving patients while ours sits at a private address. If you pass, nothing changes for you at all.

Can I change things after you hand it over?

Yourself, yes — it is plain HTML, so any developer can read it. If you would rather we did it, changes are quoted before any work starts, and you can always say no. If you are on the $25 a month hosting, the console we give your front desk covers the everyday edits, like hours and closings.

Is this only for dentists?

Chairside was built for dental practices and that is who it is priced and written for, down to the wording on the pages. If you run another kind of practice and want the same thing, email us and we will tell you honestly whether it fits.

Ask anything that is not here. Write to richard@grea.site or call (480) 790-3494 during business hours, and you will get an answer from the person who builds the sites, not a form letter.

The legal detail lives in the terms, the privacy page and the refund policy, all in plain English.


Ready to see it? It costs $0 to look, and $249 only if you keep it.

Prefer to hear it out loud? Call (480) 790-3494 or email richard@grea.site.